faq's

Contenuto comprimibile

Do you offer a corporate tailoring service?

The DANIEL AVAKIAN Corporate Service presents companies and organizations with the opportunity to attire their employees and participants, irrespective of gender, uniformly and in a manner befitting events and exhibitions. We assist in the selection process from our extensive array of fits and fabrics to curate an ensemble that embodies professionalism and representation.

Measurements of individuals donning the attire can be taken either at our designated store location, your premises, or through the utilization of 3D Body scanning technology (refer to 3D Body scanning). Upon the delivery of the garments, the option to have a tailor present for any necessary alterations is provided.

Our corporate service is now accessible globally, ensuring businesses worldwide can avail themselves of our tailored solutions.

DoesDANIEL AVAKIANship to Post Office boxes?

Kindly be advised that deliveries are not extended to Post Office boxes, for warding addresses, or courier collection points. However, shipments are facilitated to both residential and commercial addresses.

For inquiries regarding the countries served by DANIEL AVAKIAN for shipping, please note that we provide worldwide delivery utilizing premium courier services. Prior to commencing your shopping experience, kindly designate your country of shipping destination by selecting the corresponding option located at the top-right section of our website.

How can I track my order?

Your productswill be delivered through high-quality courier services. After we have dispatched your parcel, you will receive an automatedemail stating a track & trace number so you can easily follow the whereabouts of your parcel.

How long does it take for my order to arrive and how much will it cost?

DANIEL AVAKIAN estimated delivery time and shipping fees vary by country.

We aim to deliver all orders within 15–20 business days worldwide for Custom Made Orders, but most countries are eligible for next-day and two -day delivery services for Ready -Made Orders

Please see below for more information.

Region Delivery Time Delivery Cost
Europe 1-4 business days West, North & South EU countries: Free delivery East EU & non - EU countries: Free delivery on orders over €100
North-America 1-5 business days USA: Free delivery Canada: Free delivery
South-America 3-5 business days $35
Middle-East 2-3 business days Between $15 and $35
Asia 3-5 business days Between $15 and $35 China: *120

Do you offer a corporate tailoring service

DANIEL AVAKIAN Corporate Service offers companies and organisations the opportunity to dress employees and participants, both men and women, uniformly and representative for events and fairs. We help you to choose from our large selection of fits and fabrics to create an outfit We take measurements of those wearing the outfits at either our store locations or at your location. Upon delivery of the out fits, you have the option of having a tailor present to make any altera tions should it be necessary. Corporate service is now globally available. Contact us

How long does it take for my order to arrive?

  • Suits, Jackets and Coats: Our delivery time for Custom Made orders is 2-3 weeks.
  • Shirts: We aim to deliver our Custom Made shirt orders within 2-3 weeks.
  • Dresses We aim to deliver our Custom Made shirt orders within 2-3 weeks.

How long does it take for my order to arrive and how much will it cost?

DANIEL AVAKIAN estimated delivery time and shipping fees vary by country. We aim to deliver all orders within 15 - 20 business days (2 - 3 weeks), worldwide for Custom Made orders , but most countries are eligible for next - day and two - day delivery services for Ready Made orders.

Delivery times are different for Custom Made orders,.

Region Delivery Time Delivery Cost
Europe 1-4 business days West, North & South EU countries: Free delivery East EU & non - EU countries: Free delivery on orders over €100
North-America 1-5 business days USA: Free delivery Canada: Free delivery
South-America 3-5 business days $35
Middle-East 2-3 business days Between $15 and $35
Asia 3-5 business days Between $15 and $35 China: *120
Australia 3-4 business days Free delivery
Oceania 3-4 business days $25. Free delivery on orders over $500.
Africa 3-4 business days $35

How can I track my order?

Your products will be delivered through high - quality courier services. After we have dispatched your parcel, you will receive an automated emai l stating a track & trace number so you can easily follow the whereabouts of your parcel.

What countries does DANIEL AVAKIAN ship to?

DANIEL AVAKIAN offers worldwide delivery, using high - end courier services. Please select your country of shipping destination at the top - right of the web site before you start shopping.

Does DANIEL AVAKIAN ship to Post Office boxes?

Please note that we do not deliver to Post Office boxes, forwarding addresses or courier collection points. We do deliver to all home an d office addresses.

Are gift cards valid online

Yes, you can use our physical and e - gift cards to pay for your order online and at our store locations. To check the balance of your gift card, please click here.

Does DANIEL AVAKIAN sell gift cards?

Gift cards of various amounts are available for purchase online and in all of our stores. You have the option to choose an e - gift card (by email) or a nicely - packaged gift card by post. Gift cards have no expiration date. Please note that they are not redeemable for cash. To purchase a gift card please visit a DANIEL AVAKIAN store, or click here to purchase online.

Do gift cards expire?

Our gift cards do not have an expiration date.

What are the payment methods DANIEL AVAKIAN accepts?

We accept Visa, MasterCard, American Express and PayPal for all countries. In addition, we offer various local payment methods in many countries.

Why has my payment failed?

Numerous factors may contribute to payment errors, and there exists a ra nge of measures one can undertake to rectify potential discrepancies. We kindly urge you to meticulously review your personal and credit card details to ensure accurate input. Alternatively, exploring alternative payment avenues, such as PayPal or employin g a different credit card, could prove beneficial. Should challenges persist, we advise reaching out to your financial institution, as insufficient funds or security - related concerns might be underlying issues.

For any further inquiries or concerns, we encourage you to contact our dedicated Customer Service representatives who stand ready to assist you promptly.

Additionally, we offer personalized tailoring services to cater to your individual preferences and requirements.

Do you offer tailoring to online purchases, or Personal Tailoring for online purchase?

We cannot alter your online purchases before shipping them. To ensure the perfect fit, we advise you to speak to our Online Customer Service Team so we may advise you on alterations.

How do I know if an item is in stock?

Our current stock is listed on our website. If your desired size is not available in the drop - down menu of a product, it means this size is out of stock. If you have special requests concerning sizing and availability, please call or email our Customer Ser vice department. DANIEL AVAKIAN does not work with a waiting list; when more sizes become available they are immediately displayed online and available for purchase.

What about the warranty on my products?

Our products enjoy legal warranty. In the unlike ly case that you encounter an issue with the products) you have purchased with us, you can contact our Customer Service representatives or visit one of our stores. I've forgotten my password.

What should I do?

If you have forgotten your password, change it here and follow the 'Forgot Your Password?' instructions. For security reasons, we cannot send your password via email. If you keep having troubles accessing your account, please contact Customer Service.

How do I make a purchase?

We aim to make online shopping as simple and straightforward as possible. If you know what you are looking for, you can select this category in our online store. You can also browse and make purchases using our shop by Look section. Once you have found an item of yo ur liking, s elect your size and use the Add to cart button. If you don't know your size, you can use our size advisor. Review the items i n your shopping cart by selecting the cart icon in the top right corner. You can use the remove - button to delete items from your ca rt. Click on check out to go to the page where you can complete your order.

Do I need to set up an account to place an order?

Yes, creating a DANIEL AVAKIAN account has many benefits:

  • Track your orders and review past purchases
  • Request returns or exchanges
  • Save your address and card details for faster shopping
  • Save your personal measurements and sizes

Which size should I choose?

Simply click "Size Chart" on every product page. We have provided the actual dimensions of each produ ct for you to compare with your own body measurements. When an item runs small or large to size, this will be identified within the 'Description' tab on every product page.

Is it possible to order the trousers of a suit in a different size to the jacket?

For a range of fits it is possible to order different sizes for the jacket and trousers of a suit. Alternatively, you can configure your own suit, including an additional pair of trousers and waistcoat, with our Custom Made program. Choose from a range of the finest Italian fabrics and simply pick your fit and size.

How much duties and taxes will I have to pay when I order from DANIEL AVAKIAN?

You will never have to pay any other costs than those that are mentioned in the check - out process. During the check - out process, country - , state - or region - imposed sales taxes may be applied. We guarantee that this is the final price for you. If any additional costs involved in receiving or importing your order should erroneously be charged to you, DANIEL AVA KIAN will pay for this.

How do I change the country where to ship my products to?

When you visit our website, the 'ship to' country will automatically take your current location, depending on your IP address . For easy browsing, we offer our web site always in English. Possibly, the native language of the country where you are located will be available for selection too. If you want to ship to a country different from the one you are located at the time of ordering, you can selec t a country from t he 'ship to' drop - down menu on the top right corner. For a better experience, we advise you to do so before you start shopping.

What is your cookie policy?

When you visit our website, DANIEL AVAKIAN collects and records information from your browser utilizing various methods, including cookies and pixel tags. Cookies, which are pieces of information transmitted to your web browser upon accessing the DANIEL AVAKIAN website, work in tandem with website content to capture and retain data such as shopping cart items, purchase history, usernames, passwords, and other pertinent information.

We utilize cookies and pixel tags to monitor customers' site usage and recognize personal settings and preferences, solely in aggregate form. This enables us to enhance site services and user experience. Furthermore, cookies and pixel tags furnish us with valuable insights into site traffic, interactions, and trends, facilitating the provision of improved site experiences a nd tools in the future. It's customary for many websites to engage third - party entities to aid in data collection; however, they are strictly authorized to utilize the collected information solely for assisting DANIEL AVAKIAN in its business operations and enhancements.

You have the option to configure y our computer to notify you each time a cookie is sent or to disable all cookies by adjusting your browser settings. Nonetheless, please be aware that disabling cookies may limit access to many features that enhance the efficiency of our website and impede the proper functioning of certain services, including online shopping. Additionally, DANIEL AVAKIAN collaborates with companies employing tracking technologies to display advertisements on our behalf across the internet. These companies may gather non - pers onally identifiable information regarding your visits to our website to aid in researching and assessing the efficacy of our online content, advertisements, and other forms of communication.For individuals located in Europe, the deletion of cookies can be accomplished via Your Online Choices to prevent their pl acement on third - party websites.